Navy Federal Credit Union
Digital Investor
Launched NFCU's flagship investing platform for 13M+ members in under one year.
A collection of product design, strategy, and research projects spanning over a decade of design leadership.
Launched NFCU's flagship investing platform for 13M+ members in under one year.
Modernizing legacy insurance claims via Salesforce Lightning (LWC).
Replatforming native and web apps to improve consistency and payment success rates.
Using behavioral science to drive user engagement and profile completion.